FAQs

Return Policy

No Returns.

Thank you for understanding. If there is an issue with your order please feel free to reach out and we will do the best we can to help you. Thank you!

Shipping

Once your order is processed shipping is 1-3 days

I have a question about an order

Please read descriptions carefully, if you have any questions let us know we love to help: woodenitbenice2@yahoo.com

Wholesale Availability

Wholesale on select jewelry pieces will be available soon.

Where is my package?

Unfortunately, there has been an uptick of flub ups at the post office. I understand the frustration as we drop packages off daily. We have expressed to them a problem and this is the advice we were given:

If your package has not arrived: of course let us know, and contact your local post office to open a claim. We will help as much as we can, although it came from us, we cannot open a claim for your package.

Please understand once we do our part and hand off your package there is nothing more we can do. We make sure to put effort and care into every order and its very disheartening when packages don't make it to their destination. We will ALWAYS try our best as our first priority is to make you happy. Thank you for patience.

-Jen & Cait